The purpose of the presence status is not to tell people “you’re working,” it’s to let people know you’d be able to take and respond to communications. If you’re actively using Teams, in a call or meeting, your presence is not going to change to “Away.” You don’t have to wiggle your mouse. Hi Terri, we’re sorry you’re so frustrated with Microsoft Teams, but hopefully a better understanding of how Teams works will help. Whether you’re looking to use Microsoft Teams as an online collaboration service or an enterprise-grade voice service with Microsoft Audio Conferencing (previously PSTN Conferencing), Microsoft Calling Plan (previously PSTN Calling), Microsoft Phone System (previously Cloud PBX) capabilities, PEI’s Microsoft Gold Communications Partnership makes us a recognized leader in delivering Microsoft Unified Communications solutions like Microsoft Teams (formerly Skype for Business Online). We understand each organization’s Unified Communications journey is unique, and we deliver value by working with you to understand your business objectives and mapping out your technology to enhance these goals. PEI has been a Microsoft Gold Partner since 2005, and our engineers hold multiple Gold Microsoft Communications Certifications.
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